Shipping Policy

Digital Products Only

Shivam Digital sells digital products exclusively. No physical goods are shipped and no courier, logistics, or postal services are involved.

Mode of Delivery

All products are delivered electronically after successful payment via supported payment gateways.

Instant Download:
Most products are available for immediate download on the order confirmation page once payment is approved.
Email Delivery:
In certain cases, download links or access details are sent manually to the registered email address within 24 hours of payment confirmation.

This constitutes successful delivery of the order.

Delivery Timeline

Instant access products: Delivered immediately after payment
Email-based delivery: Within 24 hours
Delivery may be delayed due to payment verification, incorrect email details, or spam filtering.

Customers are responsible for providing accurate contact information at checkout.

Proof of Delivery

For verification and dispute-resolution purposes, Shivam Digital maintains:

Payment confirmation records from the payment gateway
Download/access logs with timestamps
Email delivery records linked to the order

No Physical Shipping

As all products are digital:

No shipping charges apply
No tracking numbers are generated
No physical returns or exchanges are possible

Delivery Issues

If you do not receive access to your purchase:

Contact our support team using the details on the Contact Us page
Verified delivery issues will be resolved by re-sharing access details

Policy Scope

This policy applies only to digital delivery and access.
Refunds, cancellations, terms of use, and data handling are governed by their respective policies available on our website.

Acceptance Policy

This policy applies only to digital delivery and access.
Refunds, cancellations, terms of use, and data handling are governed by their respective policies available on our website.

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